********** claims on my profile!

I am beyond the point of uspet now.

I requested call recordi gs more than a week ago and you send me recordings for only 3 claims.

1. 15th Jan 22 - Accidental damage to Tv 2. 21st Jan 22 - Lost cellphone A1 3. 19th march 22 - accidenatal damage to S9

Yet you have sent me a claims history letter with 9 claims which I am not aware of. Where are the rst of the recorsings?

I keep record of all claims i have put through and i am 100% sure tgat it definitely is not 9.

Clearly Outsurance is involved in so.e ********** actvity here!

You have falsely labelled me as a multi clai.ant and you cannot even prove it.

If you cannit send me the recordings then clearly these claims are bogus and non existent!

I will not accept being labelled as a multi claimant when i know for a fact that i am not.

I have made follow up on my premium refund and still have not received any feedback on that either!

If i do not have the rest of the recordings by the end of business today I am going to log a complaint with the Ombudsman.

Do not call me as we have nothing to discuss - I just want the call recordings!

Outsurance service is the worst service ever!

Rinae Masikhwa ***