TT
Thabiso T
1 reviews | Active since Jun 2018
24 Jun 2020, 11:33
********** activity on my bank account by Outsurance
My account was debited on a date we didn't agree on and now my bank statement is reflecting negatively because of their stupidity, this is a ********** activity and i will be laying ******** charges against you, i'm changing insurance i don't need unnecessary stress in my life.
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OUTsurance's replyOfficial
25 Jun 2020, 13:38Good day Thabiso,
Thank you for your feedback.
Your complaint was certainly worrying and we immediately escalated the matter to Flory our client care manager. Flory addressed your concerns and she has discussed the pro-rata in detail with you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Your complaint was certainly worrying and we immediately escalated the matter to Flory our client care manager. Flory addressed your concerns and she has discussed the pro-rata in detail with you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply25 Jun 2020, 13:38
Official
Good day Thabiso,
Thank you for your feedback.
Your complaint was certainly worrying and we immediately escalated the matter to Flory our client care manager. Flory addressed your concerns and she has discussed the pro-rata in detail with you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Your complaint was certainly worrying and we immediately escalated the matter to Flory our client care manager. Flory addressed your concerns and she has discussed the pro-rata in detail with you.
We do apologise for the inconvenience caused.
Regards,
OUTsurance