GN
Gugulami N
1 reviews | Active since Jul 2020
08 Dec 2021, 09:13
********* who are ***** to get clients
I took the policy on the 1st of June the excess was R5000 now I had an accident they saying the premium is going up to 2600 from 1890 and excess to 8000 on the policy the was no such they are ********** who ******* people my claim number:*** they didn't tell the truth, they are *****
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OUTsurance's replyOfficial
13 Dec 2021, 11:06Good day Gugulami,
Thank you for your feedback.
Siya our claims manager contacted you to address your concerns. It was confirmed that this was an error and we have discussed the new premium and excess with you. You were happy with Siya's intervention.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Siya our claims manager contacted you to address your concerns. It was confirmed that this was an error and we have discussed the new premium and excess with you. You were happy with Siya's intervention.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply13 Dec 2021, 11:06
Official
Good day Gugulami,
Thank you for your feedback.
Siya our claims manager contacted you to address your concerns. It was confirmed that this was an error and we have discussed the new premium and excess with you. You were happy with Siya's intervention.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Siya our claims manager contacted you to address your concerns. It was confirmed that this was an error and we have discussed the new premium and excess with you. You were happy with Siya's intervention.
We do apologise for the inconvenience caused.
Regards,
OUTsurance