1 reviews | Active since Aug 2018
***** THEFT AND ****************
OUTSURANCE CANCELLED MY CARS INSURANCE WITHOUT NOTICE ON 28TH, AND THEN WENT AND TOOK PAYMENT FROM ME. NOW REFUSING TO ASSIST, AT ALL. THEY OWE ME A MONTH'S PREMIUM AND THEIR CONSULTANTS TELL ME THAT "NOTHING IS WRONG". WHERE IS MANAGEMENT IN ALL THIS????
Hello Freya*
Your experience is naturally very disappointing and not what we wish for any client to have.
Our client care manager, Earl contacted you after having audited the call you had with our advisor who cancelled your policy.
You did not provide Earl the opportunity o provide you with factual feedback and made it clear you do not want to listen to our explanation.
We are sorry we could not discuss the matter with you.
Regards
Dinky
Hello Freya*
Your experience is naturally very disappointing and not what we wish for any client to have.
Our client care manager, Earl contacted you after having audited the call you had with our advisor who cancelled your policy.
You did not provide Earl the opportunity o provide you with factual feedback and made it clear you do not want to listen to our explanation.
We are sorry we could not discuss the matter with you.
Regards
Dinky