***** AND ********* BEHAVIOUR

I was involved in an accident two years ago ,where by vehicle was parked off and a gentlemen reversed into my car. He took full responsibility of the accident and acknowledged fault and blame. I have emails confirming this from the third party who drove into me. despite this and all the facts confirming that Outsurance client was at fault , to date they have delayed my matter and refused to reimburse my insurance as well as excess. this is ***** and thievery! corporate manipulating the system and law to disadvantage the person on the street. OUTSURANCE is dragging this simple matter out and has been known for this rogue behaviour despite their client acknowledging fault and paying insurance to cover third party claims, OUTSURANCE is not honoring the policy or commitment as an insurance company. This is ********* behaviour and should be raised to make people aware of this bad business practices. i have sent further emails and my insurance has again tried to make contact with DIscovery and they do not provide feedback, but when their client enquired if they have settled and paid my claim they provided an email confirming that they have settled and paid my claim, the monies cannot be traced by my Insurance. OUTSURANCE is **********ly confirming settlement and payment to their client but has to date not paid me out. OUTSURANCE REFUSES TO PAY ME OUT DESPITE ADMISSION OF GUILT BY THEIR CLIENT!!