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Good afternoon Yaya Thank you for bringing this matter to our attention. Given the severity of the matter, we immediately escalated the matter to our sales manager to audit the call and to contact you to address your concerns.  We note that you accepted cover, and gave us consent to debit your account on the agreed upon date. Our sales manager has since contacted you to discuss the matter in detail and our client care department has confirmed that the policy has now been cancelled. Thank you for your feedback and for allowing us the opportunity to address your concerns. RegardsOUTsurance