LN
Lusanda N

1 reviews | Active since Sept 2017

08 Oct 2017, 07:55

Found Reasons not to pay claim

Tried so hard to find reasons not to pay for my contents insurance and one of them even had guts to tell me that I should not have included my iPhone 7 on the claim as it spoiled the whole claim because of its price. WOW! So in essence they did not want to pay for my ****** iPhone 7 and ended up not paying for all my ****** items.

0
Replies (1)
OUTsurance
OUTsurance's reply11 Oct 2017, 14:19
Official

Hello ***

Thank you for your feedback.

We are certainly not insensitive the negative effect the rejection of your claim has on you.

Our assessing manager, Deon contacted you and discussed the reason we will not overturn the rejection.

Regards

Dinky