1 reviews | Active since Jun 2016
Forget the service, but best you pay your monthly premium!
<p>To say that i am frustrated would be a complete understatement. I have been battling with National Leak Detection now for over a month. I am at my wits end. I had a fixed appointment for Sa****ay morning 1st thing that i made with Cody from National leak detection, and i am still waiting....this is after they never showed up on Wednesday 22 June 2016 to fix the complete mess that they did on Wednesday 15 June 2016.</p> <p>The consultant from Outsurance who i originally dealt with, Daniel Mzi, has to this day yet to contact me, FROM 4 JUNE 2016, to enquire if i am happy, this after emailing him on 15 June 2016 to vent my dissatisfaction about the service that i am receiving as an Outsurance client.</p> <p>Please sort this out ASAP</p>
You have our sincere apologies for the poor service which ultimately led to much unnecessary frustration and inconvenience.
Daniel has since discussed the arrangements made with an alternative service who will attend to the repair work tomorrow.
The service issues were brought to our claims manager's attention who will monitor progress and address the issues with the relevant persons.
Regards
Dinky
You have our sincere apologies for the poor service which ultimately led to much unnecessary frustration and inconvenience.
Daniel has since discussed the arrangements made with an alternative service who will attend to the repair work tomorrow.
The service issues were brought to our claims manager's attention who will monitor progress and address the issues with the relevant persons.
Regards
Dinky