RK
Rene K
1 reviews | Active since Mar 2021
06 Feb 2022, 09:16
FNB and OUTSURANCE
I like to found out if you buy property the seller only have to issue you with a electric certification. But when the bank come out to do validation they a proof the loan a cordenly to validation.
My question is why don't the insurance not covered the in side the roof or why don't the bank or attorney also not ask for A19.
As customer on First National Bank they not prepared to pay out the structure of my roof and they also got the Insurance for me. Surly when they do there valuation they need to inform the new buyer.
Outsurance only told me I have 21 days to get new roof. What a nonsense is that. Do they think we have that money on me. They even don't have contractors that specialize in it.
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OUTsurance's replyOfficial
09 Feb 2022, 10:58Good morning Rene,
Further to our private reply on receipt of your complaint, our assessing manager Siza has been in contact with you.
We regret that we are not able to pay your claim, for the reasons we have provided you.
We firmly believe that your claim is not valid in terms of our agreement with you.
We understand that the outcome of your claim is disappointing and apologise for any inconvenience caused.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, our assessing manager Siza has been in contact with you.
We regret that we are not able to pay your claim, for the reasons we have provided you.
We firmly believe that your claim is not valid in terms of our agreement with you.
We understand that the outcome of your claim is disappointing and apologise for any inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply09 Feb 2022, 10:58
Official
Good morning Rene,
Further to our private reply on receipt of your complaint, our assessing manager Siza has been in contact with you.
We regret that we are not able to pay your claim, for the reasons we have provided you.
We firmly believe that your claim is not valid in terms of our agreement with you.
We understand that the outcome of your claim is disappointing and apologise for any inconvenience caused.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, our assessing manager Siza has been in contact with you.
We regret that we are not able to pay your claim, for the reasons we have provided you.
We firmly believe that your claim is not valid in terms of our agreement with you.
We understand that the outcome of your claim is disappointing and apologise for any inconvenience caused.
Regards,
OUTsurance