1 reviews | Active since May 2016

30 May 2016, 08:07

feel like the offender...

<p>we ve submitted our claim after a very bad break in. I am however feeling as if i am the offender. I unfortuanately do not have the receipts of the items ******. However we were asked to submit drawings of items. Descriptions of items. Etc...</p> <p>meanwhile the most important thing the door and window are still not replaced or repaired...</p> <p>cant sleep properly since im now the watched lady at night.</p> <p>every time they request descriptions it brings such anget</p>

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Replies (1)
OUTsurance
OUTsurance's reply30 May 2016, 08:25
Official

Hello Daleen

I'm sorry to read about the additional stress you are now experiencing while your claim is being validated.

I cannot trace your policy or claim no. Please be so kind and e-mail me the detail: *** I'll request our claims manager to contact and assist you with proper feedback right away.

Regards

Dinky