EK
Elton K
1 reviews | Active since Apr 2021
11 Dec 2023, 20:12
FED UP WITH NO SERVICE DELIVERY!!
6 WEEKS GONE AND STILL WAITING! I have been trying to retrieve my initial call from when I first took out my public liability insurance back in 2018. I believe I was inadequately covered by the consultant who was assisting me when I initially took out the cover after providing details of the nature of my business.
I have been dealing with Nevasen as my assigned consultant. Interesting how he has managed to find other calls dating back to that time besides the particular one in question. I constantly need to follow up to see what's going on. Your concerns are clearly not that important here.
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Replies (1)OUTsurance's replyOfficial
18 Dec 2023, 15:06Good afternoon Elton,
Further to our private reply the recording was emailed to you however we received feedback that you were unable to access the attachment.
We are arranging for the disc to be couriered to you.
We will confirm once this is done.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply the recording was emailed to you however we received feedback that you were unable to access the attachment.
We are arranging for the disc to be couriered to you.
We will confirm once this is done.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply18 Dec 2023, 15:06
Official
Good afternoon Elton,
Further to our private reply the recording was emailed to you however we received feedback that you were unable to access the attachment.
We are arranging for the disc to be couriered to you.
We will confirm once this is done.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply the recording was emailed to you however we received feedback that you were unable to access the attachment.
We are arranging for the disc to be couriered to you.
We will confirm once this is done.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
