Fed up pensioner

<p>I would like to relay my story about Outsurance. After an accident on 14th Jan 2016, my car (a '92 Citi Golf) ended up in the Outsurance assessment yard. I was told that it was uneconomical to fix my car - this after I had always paid my premium and in fact was about 9 months away from my no-claim bonus (due in September). Outsurance still went ahead and took off an excess amount of R1900. For what? They did not fix my car. I had to make plans to have my car fixed at my own expense. So then what purpose does paying a monthly premium to be insured serve? I was paid a meager amount of R1400 to fix my car. It actually cost me R7700 from my own pocket. I'm a 64 year old pensioner. Do they not care about the elderly? From their treatment of my claim it would appear not. I still owe the garage that fixed my car. I cancelled my policy with Outsurance and went elsewhere. I will not rest until I have been fairly compensated. </p>