AT
Andrew ThAAle

1 reviews | Active since Feb 2015

09 Dec 2019, 17:25

Fed up

I have no option, but to find myself back here with a second review. Again I was in an accident on the 12 July 2019. My car was sent to FR Panelbeaters and after 3 attempts they couldn't fix my car properly. It was then sent to Great South Autobody for a rectification job. I had enough of this. My car was sent to BMW to find the problem and after gearbox speculation it was sent back to Great South Autobody. Kept there for 2 weeks and a repirt was given that I am responsible fir the damage. It is now normal wear on my car. Now the car came back and my central locking is messed up. Everytime I open the car, the boot opens. I drive and stop to close the boot. My next step will be legal.

0
Replies (1)
OUTsurance
OUTsurance's reply11 Dec 2019, 12:06
Official
Hello Andrew

It is naturally disappointing to see you are still experiencing problems with the repairs of your vehicle,

Our claims manager, Camren immediately tried to contact you and finally proceeded by sending you an email. The central locking was not part of the original concerns mentioned previously.
We will revert back to you as soon as you provide us with a report and quotation for the central locking. We will review and give you feedback right away.

Regards
OUTsurance