BS
BHEKITHEMBA S
1 reviews | Active since Dec 2010
23 Mar 2026, 12:18
Faulse advertising the R500 or R1 500 payment
What a **** and waste of one's time, OUTsurance called me and insisted until I agreed that they can provide me a quote after they explained should they fail to beat my current insurance they will pay out R500. After doing just one quote for one vehicle the consultant felt defected and just said there's no need to continue as their quote was already three times my current premium. Sent me a link to sent my current policy which I did, they responded and said it looks old I must get the latest, called my insurer and got them the latest and they desappeared seeing that there's no other excuse to give. Guys stop this faulse advertising, **** and wasting people's times.
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Replies (1)OUTsurance's replyOfficial
31 Mar 2026, 14:03Hello Bhekithemba
Further to our initial response to your review, we received feedback from the relevant manager, confirming the matter has since been resolved. The payment has sincebeen made to your account.
Our quote promotion advisor unfortunately never followed up on the matter after you sent the updated schedule to us. The service transgression has been discussed internally. Our apologies once again.
Regards
The OUTsurance Team
Further to our initial response to your review, we received feedback from the relevant manager, confirming the matter has since been resolved. The payment has sincebeen made to your account.
Our quote promotion advisor unfortunately never followed up on the matter after you sent the updated schedule to us. The service transgression has been discussed internally. Our apologies once again.
Regards
The OUTsurance Team
OUTsurance's reply31 Mar 2026, 14:03
Official
Hello Bhekithemba
Further to our initial response to your review, we received feedback from the relevant manager, confirming the matter has since been resolved. The payment has sincebeen made to your account.
Our quote promotion advisor unfortunately never followed up on the matter after you sent the updated schedule to us. The service transgression has been discussed internally. Our apologies once again.
Regards
The OUTsurance Team
Further to our initial response to your review, we received feedback from the relevant manager, confirming the matter has since been resolved. The payment has sincebeen made to your account.
Our quote promotion advisor unfortunately never followed up on the matter after you sent the updated schedule to us. The service transgression has been discussed internally. Our apologies once again.
Regards
The OUTsurance Team
