Far and beyond the call of duty

When you as a client expect professional service and you receive such service, it is wonderful but when someone goes beyond that expectation then it falls into a different category of professionalism.... Such service service can only be described brilliant. The person who attended to me had not only a ear to hear but an ear to comprehend my predicament. She helped me with patience, a soft tone and the drive to go far beyond what was expected of her, treating me with dignity and helpfulness. Thank you Mila. Your service was superb!