BL
Brian L

1 reviews | Active since Mar 2021

04 Oct 2024, 14:27

Fantastic service and advice

I called Outsurance today regarding a problem with my bank debit orders, and also because I have not used my car for the past 7 months, and I thought it would be a good idea to cancel my subscription until early next year. I first spoke to a very helpful young lady, who then put me through to the most fantastic consultant Mr Zakaria Osman. What an incredible young man, so helpful and sympathetic to my situation. He advised me not to cancel my insurance, and gave me a better and more inclusive deal for less, to help me over this trying financial situation I am experiencing at the moment. Mr Osman is a credit and a shining light as an employee, who puts the needs of his clients first and it was an absolute pleasure speaking to, and dealing with him. Thank you so much for making my day a little less stressful. Mr Osman is an asset to Outsurance, and if you want a problem solved, or expert guidance with your insurance, he is the man to talk to!

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Replies (1)
OUTsurance
OUTsurance's reply04 Oct 2024, 15:10
Official
Hello Brian,

 Thank you very much for this great response to awesome service! 

Kudos to Zakaria  and team for ensuring you were assisted promptly and for giving you peace of mind throughout.

Regards,
The OUTsurance Team