JL
Johann L
1 reviews | Active since Jun 2023
08 Aug 2024, 13:44
False R1500 promise!!!!Oute
Outsurance agent phoned me today and said if he can not beat my current insurance premium, outsurance will pay me R1500... Bottom line; he could not even come close to my current premium with Hollard!! He promised me to send me his quote and a link to claim my R1500. HE DID NOT DO IT!!!!!! So this R1500 promise is plain false advertising......
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Replies (3)
OUTsurance's replyOfficial
08 Aug 2024, 14:03Hello Johann
Thank you for your feedback.
It's a pity we were unable to offer you a saving, but you have our sincere apologies for not ensuring the link, which would have set the automated process claiming the amount, was sent to you.
Please expect a call from our quote promotion manager. who will ensure you are assisted,
Regards
The OUTsurance Team
Thank you for your feedback.
It's a pity we were unable to offer you a saving, but you have our sincere apologies for not ensuring the link, which would have set the automated process claiming the amount, was sent to you.
Please expect a call from our quote promotion manager. who will ensure you are assisted,
Regards
The OUTsurance Team
OUTsurance's reply08 Aug 2024, 14:03
Official
Hello Johann
Thank you for your feedback.
It's a pity we were unable to offer you a saving, but you have our sincere apologies for not ensuring the link, which would have set the automated process claiming the amount, was sent to you.
Please expect a call from our quote promotion manager. who will ensure you are assisted,
Regards
The OUTsurance Team
Thank you for your feedback.
It's a pity we were unable to offer you a saving, but you have our sincere apologies for not ensuring the link, which would have set the automated process claiming the amount, was sent to you.
Please expect a call from our quote promotion manager. who will ensure you are assisted,
Regards
The OUTsurance Team
JL
Johann L's updateReviewer Update
08 Aug 2024, 16:11Thank you the manager did call me..
JL
Johann L's update08 Aug 2024, 16:11
Reviewer Update
Thank you the manager did call me..
OUTsurance's replyOfficial
12 Aug 2024, 07:57Thank you for confirming, Johann
OUTsurance's reply12 Aug 2024, 07:57
Official
Thank you for confirming, Johann