KM
Karabo M
1 reviews | Active since May 2018
02 Jun 2020, 10:59
False Promises
I'm really not impressed by how i was promised R500 for each quotation if they cant beat my current covers but not that its time to do so, the links sent via sms to upload my policy schedules don't work and no one has rep**** to my online enquiry about this.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
02 Jun 2020, 14:46Hi Karabo
We genuinely pay clients whose premiums we could not beat on a like-for-like basis and very sorry we did not complete the process with you.
We escalated this to our Quote Promotions Supervisor for review and assistance. She will be in touch to assist you shortly.
Very sorry that we could not offer you a saving at this time.
Regards
OUTsurance
We genuinely pay clients whose premiums we could not beat on a like-for-like basis and very sorry we did not complete the process with you.
We escalated this to our Quote Promotions Supervisor for review and assistance. She will be in touch to assist you shortly.
Very sorry that we could not offer you a saving at this time.
Regards
OUTsurance
OUTsurance's reply02 Jun 2020, 14:46
Official
Hi Karabo
We genuinely pay clients whose premiums we could not beat on a like-for-like basis and very sorry we did not complete the process with you.
We escalated this to our Quote Promotions Supervisor for review and assistance. She will be in touch to assist you shortly.
Very sorry that we could not offer you a saving at this time.
Regards
OUTsurance
We genuinely pay clients whose premiums we could not beat on a like-for-like basis and very sorry we did not complete the process with you.
We escalated this to our Quote Promotions Supervisor for review and assistance. She will be in touch to assist you shortly.
Very sorry that we could not offer you a saving at this time.
Regards
OUTsurance
OUTsurance's replyOfficial
30 Jun 2020, 07:41Hi Karabo
Just a courtesy message following your last interaction with us. As advised we escalated the matter to our Quote Promotions Supervisor to review your query and assist.
Our Supervisor contacted you and explained what was needed for you to complete the process and claim. You submitted the information require and promotion payment was made to the account you provided.
We trust that all is in order and thanks for the opportunity to quote you.
Regards
OUTsurance
Just a courtesy message following your last interaction with us. As advised we escalated the matter to our Quote Promotions Supervisor to review your query and assist.
Our Supervisor contacted you and explained what was needed for you to complete the process and claim. You submitted the information require and promotion payment was made to the account you provided.
We trust that all is in order and thanks for the opportunity to quote you.
Regards
OUTsurance
OUTsurance's reply30 Jun 2020, 07:41
Official
Hi Karabo
Just a courtesy message following your last interaction with us. As advised we escalated the matter to our Quote Promotions Supervisor to review your query and assist.
Our Supervisor contacted you and explained what was needed for you to complete the process and claim. You submitted the information require and promotion payment was made to the account you provided.
We trust that all is in order and thanks for the opportunity to quote you.
Regards
OUTsurance
Just a courtesy message following your last interaction with us. As advised we escalated the matter to our Quote Promotions Supervisor to review your query and assist.
Our Supervisor contacted you and explained what was needed for you to complete the process and claim. You submitted the information require and promotion payment was made to the account you provided.
We trust that all is in order and thanks for the opportunity to quote you.
Regards
OUTsurance