1 reviews | Active since May 2018
False marketing by OUTsurance
Following OUTsurance promise that they will either beat a quote or pay out R400, I am still waiting for them to mail me a link to claim the R400. On Thursday 24 May 2018, the best premium they could offer me on my 2015 Audi A3 1.4 TFSI is R2300, with an excess amount of R24000 (current premium is R1700, with excess of R11000). The supervising manager Randal who tried to get a better quote promised that I would be sent a link to claim the R400, which has not been sent until this day.
Good day,
Premiums are risk profile dependent. Our default excess is R4420 and clients will opt to select a higher excess in order to reduce their premiums. Unfortunately we were unable to offer you a saving.
Refilwe our promotion manager has contacted you and the R400 has been processed.
Sorry for the delay.
Thank you,
Kelvin
Good day,
Premiums are risk profile dependent. Our default excess is R4420 and clients will opt to select a higher excess in order to reduce their premiums. Unfortunately we were unable to offer you a saving.
Refilwe our promotion manager has contacted you and the R400 has been processed.
Sorry for the delay.
Thank you,
Kelvin