False Marketing/ Advertising

Outsurance consultant called to quote me on car insurance and was unable to beat my current insurer. I asked for the R500 as advertised but the consultant became rude and dismissive giving me an excuse as to why they cannot payout. I received a payout a little more than two years ago and was advised by one of the consultants that if after two years I receive another quotation and they are unable to still beat my current insurer I can ask for the R500 again as advertised so it’s very misleading for consultants who work for the same company to give different information. False advertising