HS
Howard S

1 reviews | Active since Jul 2018

29 Feb 2020, 14:37

False and misleading advertising

See these adverts on T.V with people driving next to an agent and they got hundreds of rand off their existing car premiums within seconds of calling . This is false and misleading advertising as when I called for a comparative quote , my I.D , Cell no and and mail address was not sufficient to give me a simple quote. They wanted to create a whole profile and me to furnish more personal info just to get a damn quote on my car ! This is against the POPI act and they claim they need it what for their underwriters - what complete ******** ! They should be reported for breach of the consumer protection act, POPI act and ones right to privacy

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Replies (1)
OUTsurance
OUTsurance's reply02 Mar 2020, 18:39
Official
 Good day Howard,

Thank you for your feedback. 

All the underwriting questions we ask you at quote stage are all relevant in determining the cover as well as premium.

We do comply with all relevant legislation and all the information you provide is strictly confidential, we do not share your detail with any 3rd parties. A sales manager will be in touch to address your concerns.

We do apologise that our quote process was an inconvenience for you.

Regards,
OUTsurance