RK
Roger K
1 reviews | Active since Oct 2018
29 Oct 2018, 16:46
False Advestising and Poor Service Delivery
Called for a Quote on my Ford on the 12th of Oct.Long story short they quoted me R2700 with "Discount" Which is out by more than R1900 compared to my current insurer. They offer me R400 for not being able to "beat my Quote" and here am today and still have not received the mail form them to sent my current Policy documents
Outsure personnel:Dean Neetling
In total I sent 32min on the phone just to get them to tell me, the same as before "We will send you a mail within 48hrs"
I have since then cancelled my policy I had with them.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
31 Oct 2018, 12:30Hello roger-kingston
We are so sorry about the technical difficulties we encountered, which resulted in the email not being sent to you.
Refilwe contacted and assisted you and we thank you for bringing the matter to our attention.
Regards
Dinky
We are so sorry about the technical difficulties we encountered, which resulted in the email not being sent to you.
Refilwe contacted and assisted you and we thank you for bringing the matter to our attention.
Regards
Dinky
OUTsurance's reply31 Oct 2018, 12:30
Official
Hello roger-kingston
We are so sorry about the technical difficulties we encountered, which resulted in the email not being sent to you.
Refilwe contacted and assisted you and we thank you for bringing the matter to our attention.
Regards
Dinky
We are so sorry about the technical difficulties we encountered, which resulted in the email not being sent to you.
Refilwe contacted and assisted you and we thank you for bringing the matter to our attention.
Regards
Dinky
