RK
Roger K

1 reviews | Active since Oct 2018

29 Oct 2018, 16:46

False Advestising and Poor Service Delivery

Called for a Quote on my Ford on the 12th of Oct.Long story short they quoted me R2700 with "Discount" Which is out by more than R1900 compared to my current insurer. They offer me R400 for not being able to "beat my Quote" and here am today and still have not received the mail form them to sent my current Policy documents

Outsure personnel:Dean Neetling

In total I sent 32min on the phone just to get them to tell me, the same as before "We will send you a mail within 48hrs"

I have since then cancelled my policy I had with them.

0
Replies (1)
OUTsurance
OUTsurance's reply31 Oct 2018, 12:30
Official
Hello roger-kingston

We are so sorry about the technical difficulties we encountered, which resulted in the email not being sent to you.

Refilwe contacted and assisted you and we thank you for bringing the matter to our attention.

Regards
Dinky