AS
Anelisa S
1 reviews | Active since Nov 2021
18 Apr 2024, 10:34
False adverti*****t for referral done on app for R1000 discount on premium
I made a referral on 8 Feb 2024,ref***. To this date I have not received the discount on my premium as promised. The referred person took out the insurance and 1st premium paid inalready. As per your T&Cs 15days after discount can be app**** if premium did not return unpaid. I called you today and my matter is to be escalated. Why is that when I should be told that this month my discount will be app****.
Helpful (0)
Replies (4)0
Replies (4)AS
Anelisa S's updateReviewer Update
18 Apr 2024, 15:52I have not received any calls nor communication yet
AS
Anelisa S's update18 Apr 2024, 15:52
Reviewer Update
I have not received any calls nor communication yet
OUTsurance's replyOfficial
18 Apr 2024, 17:00Good afternoon Anelisa,
Further to our private reply, we can confirm that the referral discount has been app**** and feedback has been provided to you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, we can confirm that the referral discount has been app**** and feedback has been provided to you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply18 Apr 2024, 17:00
Official
Good afternoon Anelisa,
Further to our private reply, we can confirm that the referral discount has been app**** and feedback has been provided to you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our private reply, we can confirm that the referral discount has been app**** and feedback has been provided to you.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
AS
Anelisa S's updateReviewer Update
19 Apr 2024, 09:04Am I the joke, maybe I am the joke here.
You call me this morning, and music started playing, I held for 7 minutes in hopes that someone will eventually say something. But I guess I'm the joke.i dropped the call, like really now
You call me this morning, and music started playing, I held for 7 minutes in hopes that someone will eventually say something. But I guess I'm the joke.i dropped the call, like really now
AS
Anelisa S's update19 Apr 2024, 09:04
Reviewer Update
Am I the joke, maybe I am the joke here.
You call me this morning, and music started playing, I held for 7 minutes in hopes that someone will eventually say something. But I guess I'm the joke.i dropped the call, like really now
You call me this morning, and music started playing, I held for 7 minutes in hopes that someone will eventually say something. But I guess I'm the joke.i dropped the call, like really now
OUTsurance's replyOfficial
21 Apr 2024, 17:08We have assisted with the discount and sorry to hear that you did not receive feedback. Please expect our call.
OUTsurance's reply21 Apr 2024, 17:08
Official
We have assisted with the discount and sorry to hear that you did not receive feedback. Please expect our call.