False adverti*****t

On the 10th of June 2020 I received a call from one of Outsurance agents wanting to beat my current insurance, I told the agent that I was not interested as outsurance can never beat what I'm currently paying. He insisted and advised me that if they can't beat my current premium then they'll pay me R500 and if I've been claim free the amount will increase to R1500. I told him I recently submitted a claim and that a couple of years back outsurance failed to beat my premium and paid me R800 as I was claim free. he still insisted and said I qualify for a R500 cash back regardless of my previous claim. I comp**** and like I predected THEY FAILDED TO BEAT MY CURRENT PREMIUM, the agent forwarded me a link, I submitted all that they required. to date I'm still waiting for my R500. I followed up a couple of weeks back and was told to re-submit my current insurance schedule which I did 2 weeks back and I'm still waiting!!!!!! I think outsurance should change their ads and slogan beacause they cannot keep the word. I'm really annoyed because I didn't even want to participate and now I'm the one following up as if I asked them to quote.