MS
Matho S

1 reviews | Active since Dec 2025

30 Dec 2025, 09:01

False Adverti*****t

Don't ever believe OUTsurance outlandish claim of paying you out within 1 and half day.

I say this because I participated in their R1500 quote promotion campaign on their website and guess what? It's a week later of "doing verifications". A week!

I'm not their Client, this is not a vehicle incident claim and logic would dictate that this should take less than a day, especially since they claim to payout big claim within a day and half.

I implore you this: If it takes them over a week to verify and payout a measly R1500, what do you think will happen when they have to payout a claim?

Be very careful. I'm already seeing red flags on how they do business.

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Replies (3)
OUTsurance
OUTsurance's reply30 Dec 2025, 09:16
Official
Good day Matho

It's disappointing to see we were unable to offer you a saving at this stage.

We are however very sorry to see the payment has not been finalised for you, thank you for letting us know.

Our quote promotion manager will call and assist you.

Regards
The OUTsurance Team
OUTsurance
OUTsurance's reply31 Dec 2025, 08:32
Official
Hello Matho

Further to our initial response to you, we received feedback from our quote promotion department. We need to speak to you telephonically, to verify information. We have not been successful in reaching you yet.

Please let us know via private reply, which alternative contact number we can reach you on.

Regards
The OUTsurance Team
OUTsurance
OUTsurance's reply05 Jan 2026, 13:13
Official
Hello Matho
Thank you for your assistance. The matter has been finalised for you.

Regards
The OUTsurance Team