NS
Nomsa S
1 reviews | Active since Jul 2024
26 Jul 2024, 12:42
False Adverti*****t
I saw a Outsurance's promotion on TV stating that they pay 500/1500 if they can't beat my current insurer. I decided to give it a try by doing a quote. They couldn't beat my current insurer.
I received a call from a girl called Nature Mncube saying that she's going to send me an OTP for me to upload my details. The first OTP sent was invalid, I assume it expired. I then asked her send me another OTP.
It's a week later and no such OTP ever arrived. Don't waste your time with this false adverti*****t.
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
26 Jul 2024, 12:58Good day Nomsa,
Thank you for your review.
Concerned to see the process wasn't concluded for you. We have escalated this to our quote promotion manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Thank you for your review.
Concerned to see the process wasn't concluded for you. We have escalated this to our quote promotion manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
OUTsurance's reply26 Jul 2024, 12:58
Official
Good day Nomsa,
Thank you for your review.
Concerned to see the process wasn't concluded for you. We have escalated this to our quote promotion manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Thank you for your review.
Concerned to see the process wasn't concluded for you. We have escalated this to our quote promotion manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
01 Aug 2024, 13:38Hello Nomsa
We notice you lodged another complaint on this forum, today, 1 August 2024.
We have no intention of dragging out the matter and have done all we needed to in order to assist you.
Our quote promotion manager sent you a detailed email, stipulating our requirements and as with our advisor, was unsuccessful in reaching you telephonically.
We will await your response.
Regards
The OUTsurance Team
We notice you lodged another complaint on this forum, today, 1 August 2024.
We have no intention of dragging out the matter and have done all we needed to in order to assist you.
Our quote promotion manager sent you a detailed email, stipulating our requirements and as with our advisor, was unsuccessful in reaching you telephonically.
We will await your response.
Regards
The OUTsurance Team
OUTsurance's reply01 Aug 2024, 13:38
Official
Hello Nomsa
We notice you lodged another complaint on this forum, today, 1 August 2024.
We have no intention of dragging out the matter and have done all we needed to in order to assist you.
Our quote promotion manager sent you a detailed email, stipulating our requirements and as with our advisor, was unsuccessful in reaching you telephonically.
We will await your response.
Regards
The OUTsurance Team
We notice you lodged another complaint on this forum, today, 1 August 2024.
We have no intention of dragging out the matter and have done all we needed to in order to assist you.
Our quote promotion manager sent you a detailed email, stipulating our requirements and as with our advisor, was unsuccessful in reaching you telephonically.
We will await your response.
Regards
The OUTsurance Team