False advertising to lure customers

I would like to bring to the public's attention the *****ulent advertising practices employed by Outsurance in relation to their R500 / R1500 payback promotion. Unfortunately, I became a victim of this **** and therefore feel compelled to warn others.

On November 21st, 2023, I went through the arduous process of submitting my information to Outsurance, only to find out that they were unable to beat my current quote. They promised to send me an email to make my claim, but this never materialized. This was the first issue.

Being naive, I followed up on November 23rd and eventually received the email with the promotion number ***3. However, when I submitted my claim on the same day, I received an email from Outsurance requesting even more information. This led to further delays and frustration, which was the second issue.

On November 29th, 2023, I sent the additional information that I had received from my current insurance company. I also mentioned my frustration with the process. I received an acknowledgement of my email and a case number ***, and was promised assistance within 24 hours. However, up until now, no assistance has been provided, which was the third issue.

This entire experience has led me to one conclusion - Outsurance is a shady company that uses false advertising to lure customers. I have decided to forgo the payment due to me, as it is not worth the time and effort. I urge Outsurance not to send me any further promotional advertising and to remove my information from all their databases.

It is clear that failing to send me emails twice and not responding to my email requesting assistance is not accidental, but rather a deliberate and systematic practice. I hope this message serves as a warning to others to be wary of Outsurance's deceptive practices.