JW
Jason W

1 reviews | Active since Jan 2021

11 Jan 2021, 20:01

FALSE ADVERTISING FROM OUTSURANCE

FALSE ADVERTISING FROM OUTSURANCE!!!! Outsurance couldn't beat my current car insurance when I enquired for a quote. The consultant assured me that I qualify for the R1500/R500 promotion they are running(AS ADVERTISED ON TV) , she put me through to another department to take my details but the call was cut off and nobody got back to me ever since. This was more than a week ago. Poor service! Really.

0
Replies (1)
OUTsurance
OUTsurance's reply14 Jan 2021, 10:13
Official
Good day Jason,

Certainly no false advertising, we have paid out millions in the promotion.

Gina our quote promotion manager has been in contact with you to apologise for not sending you the link. We can confirm you do qualify and payment has been processed.

Thanks for giving us the opportunity to resolve this for you.

Regards,
OUTsurance