MB
Michael B
1 reviews | Active since May 2020
13 Jan 2021, 07:12
False advertising
On seeing advert re get cash back or save. I followed up and they were unable to match or beat my current insurer. Then I was advised to email my current schedule to receive my cash, which i did. This was over a week ago and still had no response. I am very disappointed as they a big insurer and seems its a marketing ploy to encourage the public to get quotes and if unable to match they dont follow up and deliver. So its another database your details could be passed on to.
Really disappointing wont be falling for their marketing ploys again
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
15 Jan 2021, 13:07Hello Michael
Thank you for your feedback.
It was our error, advising you to email the documents to our sales department. We sincerely apologise for this.
We have since been in contact with you, and you agreed to email your current schedule to our promotion department directly.
We will finalise the matter for you immediately once received.
Regards
OUTsurance
Thank you for your feedback.
It was our error, advising you to email the documents to our sales department. We sincerely apologise for this.
We have since been in contact with you, and you agreed to email your current schedule to our promotion department directly.
We will finalise the matter for you immediately once received.
Regards
OUTsurance
OUTsurance's reply15 Jan 2021, 13:07
Official
Hello Michael
Thank you for your feedback.
It was our error, advising you to email the documents to our sales department. We sincerely apologise for this.
We have since been in contact with you, and you agreed to email your current schedule to our promotion department directly.
We will finalise the matter for you immediately once received.
Regards
OUTsurance
Thank you for your feedback.
It was our error, advising you to email the documents to our sales department. We sincerely apologise for this.
We have since been in contact with you, and you agreed to email your current schedule to our promotion department directly.
We will finalise the matter for you immediately once received.
Regards
OUTsurance
