NB
Nhlahla B

1 reviews | Active since Apr 2013

10 Aug 2020, 18:05

False advertising

They have an advert where they pay you back R500/R1500 if they can't beat your insurance.

They couldn't beat my insurance. 4 weeks later NO PAYMENT

0
Replies (4)
OUTsurance
OUTsurance's reply11 Aug 2020, 11:43
Official
Hello Nhlahla

It is naturally understanding that you are unhappy about not having received payment yet!

Our promotion manager, Refilwe contacted you. She informed you that we sent you an email, requesting a specific document, which we have not received yet.

It was agreed you will email her the document directly which will enable her to conclude the now long overdue matter for you.

Regards
OUTsurance
NB
Nhlahla B's update11 Aug 2020, 18:24
Reviewer Update
i haven't recieved her e-mail. My e-mail is ***
OUTsurance
OUTsurance's reply12 Aug 2020, 06:39
Official
Thank you for your response. Sadly, the email address you quoted above, does not display on this forum. Lethabo will contact you this morning in Refilwe's absence.

Regards
OUTsurance
OUTsurance
OUTsurance's reply12 Aug 2020, 06:40
Official
Good day

Thank you for your response. Sadly, the email address you quoted above, does not display on this forum. Lethabo will contact you this morning in Refilwe's absence.

Regards
OUTsurance