KD
Kamo D

1 reviews | Active since Aug 2019

14 Jan 2021, 17:08

False advertising and pathetic administration

I was unhappy with premiums from my current insurer and requested a quote from Outsurance. Outsurance were highier and couldn't match my current premiums. The consultant forwarded me the link for R500 promotion. The link didn't work, I forwarded an e-mail regarding this with the required documents...to this day, there was no email back regarding this or phone call. Either its false advertising or the administration is pathetic.

0
Replies (2)
OUTsurance
OUTsurance's reply19 Jan 2021, 12:38
Official
Good day Kamo, 

Thanks for raising your concerns with us. We can assure you we have paid out millions in the promotion.

Our quote promotion team has been in contact with you and we can confirm that payment has been processed.

We are sorry for the delay.

Regards,
OUTsurance
KD
Kamo D's update19 Jan 2021, 12:47
Reviewer Update
Thank you, I have received notification.