1 reviews | Active since Sept 2015
False Advertising
<p>hi</p> <p> </p> <p>i am a very unhappy client. i had requested a call from an outsurance agent for car insurance. unfortunatley the premium or excess and benefits didnt beat what i currently have. i then asked for the link to claim the R800 and the link is processing since last week monday. how can such a big company have such bad service?</p> <p> </p> <p>if you want to advertise anything in the future please be sure that it is ligit and people are able to have a user friendly link.</p> <p> </p> <p>i hope that this isnt an ongoing problem.</p> <p> </p> <p>regards</p> <p> </p>
Dear Melissa,
Thank you for bringing the matter to our attention. We've referred your concern to our promotions team and Refilwe has since been in contact and sent you an email requesting the relevant documents in order to assist with the promotion.
Once Refilwe receive the documents she will allocate it to one of the advisors to assist with the like for like comparison. We appreciate your assistance in this regard.
Alet
Dear Melissa,
Thank you for bringing the matter to our attention. We've referred your concern to our promotions team and Refilwe has since been in contact and sent you an email requesting the relevant documents in order to assist with the promotion.
Once Refilwe receive the documents she will allocate it to one of the advisors to assist with the like for like comparison. We appreciate your assistance in this regard.
Alet