1 reviews | Active since Jan 2014
False Advertising
<p>They have adverts on TV and Radio that if they cant beat your insurance, they will give you R800. i received a call from their agent on the 29 September 2016. Their offer was higher than my current premium, then the agent dropped the call and never returned it. but during the he called me several times when there was a network problem. </p> <p>i do beleive he dropped the call deliberately and never called back.</p> <p>They must stop false advertising because they waste our time. i spent more than 20minutes for a false advertising. </p>
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for the disappointing experience. The poor service you received created such a poor impression!
Refilwe contacted you and will finalise the comparison as soon as we have received your schedule. We will also investigate the service issue you raised and will discuss our findings internally. We will never condone any form of unprofessional conduct and are truly sorry about the upset caused.
Regards
Dinky
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for the disappointing experience. The poor service you received created such a poor impression!
Refilwe contacted you and will finalise the comparison as soon as we have received your schedule. We will also investigate the service issue you raised and will discuss our findings internally. We will never condone any form of unprofessional conduct and are truly sorry about the upset caused.
Regards
Dinky