SZ
Sibonginkosi Z

1 reviews | Active since Aug 2014

08 Sept 2021, 19:28

False Advertising

Outsurance is playing pranks on us. We call in to get insurance quotes because we assets to cover. When they can't beat our current insurance premiums they resort to saying you should have said you called in for the 500 promo. How rude? I called in to get cover cause I have assets to insure. Outsurance is the one promising customers 500 if they can't beat your premiums. They better pay up before we start exposing them for false advertising. The agent said I'll receive an sms which I haven't received.

0
Replies (3)
OUTsurance
OUTsurance's reply15 Sept 2021, 07:36
Official
Good morning Sibonginkosi,

Thank you for your feedback.

Gaenor from our quote promotion team has been in contact with you and assisted by sending you the One time pin.

You have confirmed receipt of this OTP.

On receipt of the relevant documentation, she will assist in processing payment.

We apologise for the inconvenience caused.

Regards,
OUTsurance


SZ
Sibonginkosi Z's update15 Sept 2021, 14:40
Reviewer Update
Thank you soo much to Gaenor Fortein and Lethabo Masoga for their assistance. I will confirm as soon as I have received the payment.
SZ
Sibonginkosi Z's update20 Sept 2021, 11:29
Reviewer Update
Thank you Outsurance Team😀