FK
Felitate K
1 reviews | Active since Oct 2018
22 Sept 2020, 14:31
False advertising
Someone from outsurance called and make a quote for me but unfortunately they did not beat my current insurance the send me a link to put in my current policy to receive a 500 when I do so it declined my PDF document I don't know why I then send an email to support to assist even today my email was not responded to I am even thinking its a **** that you will recieve a 500 if they don't beat you current insurance I am very disappointed at outsurance for making false advertising
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Replies (6)0
Replies (6)FK
Felitate K's updateReviewer Update
22 Sept 2020, 16:43I send you a private message hope to hear from you
FK
Felitate K's update22 Sept 2020, 16:43
Reviewer Update
I send you a private message hope to hear from you
FK
Felitate K's updateReviewer Update
23 Sept 2020, 16:01Still waiting for someone to call me or you waiting for the false advertising promo to expire before you can call me
FK
Felitate K's update23 Sept 2020, 16:01
Reviewer Update
Still waiting for someone to call me or you waiting for the false advertising promo to expire before you can call me
FK
Felitate K's updateReviewer Update
24 Sept 2020, 14:11Yesterday I recieved a call from one of your consultant and she advised that she will send me an email after the call to send her my current insurance policy and ahe will send it to one of the guys from the promotion department to attach it for but wow still waiting for the email till today this 500 payout is a ***** there's no such hence you lie to people are you going to assist or the phone call was just a mind games
FK
Felitate K's update24 Sept 2020, 14:11
Reviewer Update
Yesterday I recieved a call from one of your consultant and she advised that she will send me an email after the call to send her my current insurance policy and ahe will send it to one of the guys from the promotion department to attach it for but wow still waiting for the email till today this 500 payout is a ***** there's no such hence you lie to people are you going to assist or the phone call was just a mind games
OUTsurance's replyOfficial
29 Sept 2020, 12:04Good day Felitate,
Certainly no false advertising, we have paid out millions in the promotion.
Gina from our quote promotion team has advised you of the exact documents we require and you informed her that you would get the documents and email them through. Once received, Gina will contact you and finalise.
We do apologise for the delay.
Regards,
OUTsurance
Certainly no false advertising, we have paid out millions in the promotion.
Gina from our quote promotion team has advised you of the exact documents we require and you informed her that you would get the documents and email them through. Once received, Gina will contact you and finalise.
We do apologise for the delay.
Regards,
OUTsurance
OUTsurance's reply29 Sept 2020, 12:04
Official
Good day Felitate,
Certainly no false advertising, we have paid out millions in the promotion.
Gina from our quote promotion team has advised you of the exact documents we require and you informed her that you would get the documents and email them through. Once received, Gina will contact you and finalise.
We do apologise for the delay.
Regards,
OUTsurance
Certainly no false advertising, we have paid out millions in the promotion.
Gina from our quote promotion team has advised you of the exact documents we require and you informed her that you would get the documents and email them through. Once received, Gina will contact you and finalise.
We do apologise for the delay.
Regards,
OUTsurance
FK
Felitate K's updateReviewer Update
29 Sept 2020, 16:35I send those documents so many times but still nothing
FK
Felitate K's update29 Sept 2020, 16:35
Reviewer Update
I send those documents so many times but still nothing
OUTsurance's replyOfficial
08 Oct 2020, 09:09Good day Felitate,
We can confirm that payment has been processed.
Regards,
OUTsurance
We can confirm that payment has been processed.
Regards,
OUTsurance
OUTsurance's reply08 Oct 2020, 09:09
Official
Good day Felitate,
We can confirm that payment has been processed.
Regards,
OUTsurance
We can confirm that payment has been processed.
Regards,
OUTsurance