VP
Veronica P

1 reviews | Active since Nov 2016

18 Oct 2022, 17:36

False advertising

They are excellent at advertising and reading from a script written 10 years ago when they were good but they do not deliver. I will never waste my time getting quotes because they are double the industry standard in terms of premium and if you're lucky to get a semi decent quote, they will recalculate the very next day and come back with 50% higher premiums overnight. Don't even get me started on the R500/R1500. It's a joke.

0
Replies (1)
OUTsurance
OUTsurance's reply21 Oct 2022, 12:27
Official
Good day Veronica,

Thanks for raising your concerns with us

Andre our sales manager has been unsuccessful in his attempts to call you and he has subsequently sent you an email. Please respond to Andre's email with a date and time that best suits you and he will call you to address your concerns. 

We use a variety of factors in determining the appropriate premium for each individual client based on their unique profile. We save a substantial amount of clients' money on a daily basis, unfortunately we don't always save everyone money. No single insurer will be the cheapest for every single client as risk models differ between insurers. Please note, we have paid out millions in the quote promotion. 

We are sorry that we couldn't offer you a saving.

Regards,
OUTsurance