GN
Gugu N
1 reviews | Active since Jul 2024
04 Jul 2024, 16:49
False advertising
My experience with OutSurance was very bad, they use false advertising, I wanted a million cover since they say below 5 million, there are no cover but to my suprise, they sent a nurse to do bloods to check HIV test and it’s been a month, I didn’t get my results and I know that I’m negative, it’s just that i fought with them over false advertising,
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Replies (3)0
Replies (3)
OUTsurance's replyOfficial
04 Jul 2024, 18:05Hello Gugu
You describe very poor service which we sincerely apologise for. Thank you for your feedback.
You will be contacted and a proper update will be given to you.
Regards
The OUTsurance Team
You describe very poor service which we sincerely apologise for. Thank you for your feedback.
You will be contacted and a proper update will be given to you.
Regards
The OUTsurance Team
OUTsurance's reply04 Jul 2024, 18:05
Official
Hello Gugu
You describe very poor service which we sincerely apologise for. Thank you for your feedback.
You will be contacted and a proper update will be given to you.
Regards
The OUTsurance Team
You describe very poor service which we sincerely apologise for. Thank you for your feedback.
You will be contacted and a proper update will be given to you.
Regards
The OUTsurance Team
GN
Gugu N's updateReviewer Update
04 Jul 2024, 18:42Will appreciate that
GN
Gugu N's update04 Jul 2024, 18:42
Reviewer Update
Will appreciate that
OUTsurance's replyOfficial
08 Jul 2024, 13:43Hello Gugu
After having referred your concerns to our client care manager, we received feedback confirming she contacted you.
She discussed the cover options and clients can make the choice of the product they prefer.
Thank you for your understanding and allowing us the opportunity to assist you.
Regards
The OUTsurance Team
After having referred your concerns to our client care manager, we received feedback confirming she contacted you.
She discussed the cover options and clients can make the choice of the product they prefer.
Thank you for your understanding and allowing us the opportunity to assist you.
Regards
The OUTsurance Team
OUTsurance's reply08 Jul 2024, 13:43
Official
Hello Gugu
After having referred your concerns to our client care manager, we received feedback confirming she contacted you.
She discussed the cover options and clients can make the choice of the product they prefer.
Thank you for your understanding and allowing us the opportunity to assist you.
Regards
The OUTsurance Team
After having referred your concerns to our client care manager, we received feedback confirming she contacted you.
She discussed the cover options and clients can make the choice of the product they prefer.
Thank you for your understanding and allowing us the opportunity to assist you.
Regards
The OUTsurance Team