LVDM
Lindsay Van Der Merwe
1 reviews | Active since Nov 2017
11 Jan 2021, 13:29
False advertising
I would like to report out insurance they gave me a call to see if they could beet my insurance and they could not they then said that they will give me R1500 because they can not beet my insurance they sent me a reference number but still have not received any email or any money it is a month already I think this is false advertising and don't stick to there agreements
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
13 Jan 2021, 14:56 Good afternoon Lindsay
We cannot blame you for expressing your unhappiness and thank you for letting us know the link never reached you.
It was established our advisor had captured your email address incorrectly. This will be addressed internally.
Gina from our promotion team contacted you with an apology. She emailed you the link now. As soon as we receive the required documents, we will finalise the now, long overdue matter for you.
Regards
OUTsurance
We cannot blame you for expressing your unhappiness and thank you for letting us know the link never reached you.
It was established our advisor had captured your email address incorrectly. This will be addressed internally.
Gina from our promotion team contacted you with an apology. She emailed you the link now. As soon as we receive the required documents, we will finalise the now, long overdue matter for you.
Regards
OUTsurance
OUTsurance's reply13 Jan 2021, 14:56
Official
Good afternoon Lindsay
We cannot blame you for expressing your unhappiness and thank you for letting us know the link never reached you.
It was established our advisor had captured your email address incorrectly. This will be addressed internally.
Gina from our promotion team contacted you with an apology. She emailed you the link now. As soon as we receive the required documents, we will finalise the now, long overdue matter for you.
Regards
OUTsurance
We cannot blame you for expressing your unhappiness and thank you for letting us know the link never reached you.
It was established our advisor had captured your email address incorrectly. This will be addressed internally.
Gina from our promotion team contacted you with an apology. She emailed you the link now. As soon as we receive the required documents, we will finalise the now, long overdue matter for you.
Regards
OUTsurance