RS
Rajiv S
1 reviews | Active since Oct 2018
16 Oct 2018, 20:55
False advertising
False advertising.they promise to compensate you with r400 if they do not beat your current insurance.when you do notify them they transfer you to different departments and fail to help you
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Replies (1)
OUTsurance's replyOfficial
18 Oct 2018, 11:54Hello Rajivsarajpal
Thank you for bringing the matter to our attention.
Please accept our apologies for not ensuring you received the link via email.
Refiwe has since been in email communication with you and the R400 payment has been made to your account after we did the like for like comparison for you. Once we receive your No Claim Bonus letter, she can proceed with the remaining R400 payment.
Regards
Dinky
Thank you for bringing the matter to our attention.
Please accept our apologies for not ensuring you received the link via email.
Refiwe has since been in email communication with you and the R400 payment has been made to your account after we did the like for like comparison for you. Once we receive your No Claim Bonus letter, she can proceed with the remaining R400 payment.
Regards
Dinky
OUTsurance's reply18 Oct 2018, 11:54
Official
Hello Rajivsarajpal
Thank you for bringing the matter to our attention.
Please accept our apologies for not ensuring you received the link via email.
Refiwe has since been in email communication with you and the R400 payment has been made to your account after we did the like for like comparison for you. Once we receive your No Claim Bonus letter, she can proceed with the remaining R400 payment.
Regards
Dinky
Thank you for bringing the matter to our attention.
Please accept our apologies for not ensuring you received the link via email.
Refiwe has since been in email communication with you and the R400 payment has been made to your account after we did the like for like comparison for you. Once we receive your No Claim Bonus letter, she can proceed with the remaining R400 payment.
Regards
Dinky