LM
Louise M
1 reviews | Active since Aug 2011
18 Jun 2022, 04:10
False advertising
False R400 promotionns. Recruited a client in May for them. First premium went off in May 2022 for the client. They said the premium must be R400. When R400 is collected in June, I'll get my R400. Still I did not get it. Really false. Just like when Momentum once beaten their price. I've sent my new policy schedule, never got that R400 either
False advertising all over
Helpful (0)
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Replies (2)
OUTsurance's replyOfficial
22 Jun 2022, 12:17Good day Louise,
Thank you for raising your concerns with us
Shena our client services manager has been unsuccessful in her attempts to call you. Shena has subsequently sent you an email advising you of the referral process. Please note, once we have collected R400 from the referred client's policy then we will allocate the R400 discount to your next collection. We collected the R400 after your last premium was debited therefore we will discount your next collection with R400.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for raising your concerns with us
Shena our client services manager has been unsuccessful in her attempts to call you. Shena has subsequently sent you an email advising you of the referral process. Please note, once we have collected R400 from the referred client's policy then we will allocate the R400 discount to your next collection. We collected the R400 after your last premium was debited therefore we will discount your next collection with R400.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply22 Jun 2022, 12:17
Official
Good day Louise,
Thank you for raising your concerns with us
Shena our client services manager has been unsuccessful in her attempts to call you. Shena has subsequently sent you an email advising you of the referral process. Please note, once we have collected R400 from the referred client's policy then we will allocate the R400 discount to your next collection. We collected the R400 after your last premium was debited therefore we will discount your next collection with R400.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for raising your concerns with us
Shena our client services manager has been unsuccessful in her attempts to call you. Shena has subsequently sent you an email advising you of the referral process. Please note, once we have collected R400 from the referred client's policy then we will allocate the R400 discount to your next collection. We collected the R400 after your last premium was debited therefore we will discount your next collection with R400.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
LM
Louise M's updateReviewer Update
22 Jun 2022, 13:01Good day,
I know. But the first collection for OVER R300 was in May 2022 and the second collection in June 2022 (around the 3rd) and I still have not received the money promised. I'm disappointed.
I know. But the first collection for OVER R300 was in May 2022 and the second collection in June 2022 (around the 3rd) and I still have not received the money promised. I'm disappointed.
LM
Louise M's update22 Jun 2022, 13:01
Reviewer Update
Good day,
I know. But the first collection for OVER R300 was in May 2022 and the second collection in June 2022 (around the 3rd) and I still have not received the money promised. I'm disappointed.
I know. But the first collection for OVER R300 was in May 2022 and the second collection in June 2022 (around the 3rd) and I still have not received the money promised. I'm disappointed.