false adverti*****ts

Item: OUTsurance
Rating: 1
Author: berenice T

My friend referred me for a qoute.Spend exactly 32minutes on phone.it was more than my current insurance.I had to ask about the Promised R400.Lady promised to email the nessesary docs,which I never received.When I enquired two weeks later,Manager will phone me.4days later now,and still waiting for Managers calll

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

29 Jun 2018, 11:45

Good day,

We acknowledge receipt fo your complaint and apologise for the delay and lack of feedback.

We have requested our promotion manager to contact you and assist.

Thank you,

Kelvin

Best regards,

OUTsurance's reply29 Jun 2018, 11:45

Official

Good day,

We acknowledge receipt fo your complaint and apologise for the delay and lack of feedback.

We have requested our promotion manager to contact you and assist.

Thank you,

Kelvin

Best regards,

OUTsurance's replyOfficial

04 Jul 2018, 15:04

Good day,

Thank you for bringing this matter to our attention.

Candy our sales manager contacted you and apologised for the lack of feedback. She referred your query to our promotion department who subsequently processed payment.

Thank you,

Kelvin

Best regards,

OUTsurance's reply04 Jul 2018, 15:04

Official

Good day,

Thank you for bringing this matter to our attention.

Candy our sales manager contacted you and apologised for the lack of feedback. She referred your query to our promotion department who subsequently processed payment.

Thank you,

Kelvin

Best regards,

false adverti*****ts

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