DK
Danie K

1 reviews | Active since Jun 2017

24 Jun 2017, 16:42

False advert

<p>They phone me with the offer of R400 and R800. When they could not beat my current insurance firm they never phoned back with the payment of R400 or R800. Now that I am enquiry about this now they change their story. If you do not want to pay out dont advertise as easy as that. If you are this bad at keeping your word I am glad I am not insured by you. Think about all the problems I will have due to your empty promises. </p>

0
Replies (4)
OUTsurance
OUTsurance's reply26 Jun 2017, 11:43
Official

Hi KlueDanie,

Please can you email the quote or your ID number to *** I would like to escalate the matter.

Regards, Kelvin

Best regards,

OUTsurance
OUTsurance's reply27 Jun 2017, 12:57
Official

Hi KlueDanie,

Please can you email the quote or your ID number to *** I would like to escalate the matter.

Regards, Kelvin

Best regards,

OUTsurance
OUTsurance's reply30 Jun 2017, 14:19
Official

Hi KlueDanie,

We have been unsuccessful in our attempts to contact you. We have sent you private notifications requesting your details so that we can trace the quote. You have not rep**** to any correspondence. Please can you email the address given so that we are able to assist you.

Regards, Kelvin

Best regards,

DK
Danie K's update30 Jun 2017, 15:45
Reviewer Update

I did email you back from **********