1 reviews | Active since Jul 2018
I was insured with Outsurance on commercial passenger liability cover because my vehicle was on Uber. I plan to remove my vehicle from Uber on 25 July 2018, I called asking them to give me a quote on a normal comprehensive cover starting from 25 July 2018 and I already did get quotations from other insurances, when they could not beat those quotes from other insurances not only they did not give me their so called R400 from the **** ads. They opted to cancel my insurance but the twist is I have already paid for July month. All I want from Outsurance is to pay back my money that I have already paid in 25June 2018 to 25July 2018. I received an email from TEBATSO MA****ISHO, I believe that he is the rude guy that called me demanding that I should give him the other quotes from other insurers. "Dear MR L MLAMBISA We refer to your policy and confirm that it has been cancelled with effect from 03 JULY 2018. Please note that no more premiums will be requested after this date, and that any refund owing will be paid into your account 30 days after the cancellation date. Should you require any further information, please contact us on ***. Kind regards, Wilbur Smith Chief Operating Officer - Sales and Service"
Hello ***
Thank yo for bringing the matter to our attention. At the same token, please accept our sincere apologies for the unprofessional conduct you describe.
Our client care manager contacted you and the refund was done which will reflect in your account soon.
Regards
Dinky
Best regards,
Hello ***
Thank yo for bringing the matter to our attention. At the same token, please accept our sincere apologies for the unprofessional conduct you describe.
Our client care manager contacted you and the refund was done which will reflect in your account soon.
Regards
Dinky
Best regards,
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