MR
Murendeni R
1 reviews | Active since Nov 2022
23 Mar 2023, 08:25
Failure to adhere to the R500 cash promotion
I received a call from outsurance on the 18th March 2023 for an insurance qoute with a R500 promotion if they do not beat my current insurance, after spending 1hour 12 minutes and 50s on the call with them dismally failing to beat my current insurance I was promised an Sms and a email link for me to claim my R500, 5 days later I still haven't received any email nor sms. So much for being the best insurance company.
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
24 Mar 2023, 07:01Hello Murendeni
Thank you for your feedback.
We are very sorry about the unfortunate delay in sending you the link to claim the R500.
Julian from our promotion team contacted and assisted you. We endeavour finaiising payment for you as soon as possible.
Regards
The OUTsurance Team
Thank you for your feedback.
We are very sorry about the unfortunate delay in sending you the link to claim the R500.
Julian from our promotion team contacted and assisted you. We endeavour finaiising payment for you as soon as possible.
Regards
The OUTsurance Team
OUTsurance's reply24 Mar 2023, 07:01
Official
Hello Murendeni
Thank you for your feedback.
We are very sorry about the unfortunate delay in sending you the link to claim the R500.
Julian from our promotion team contacted and assisted you. We endeavour finaiising payment for you as soon as possible.
Regards
The OUTsurance Team
Thank you for your feedback.
We are very sorry about the unfortunate delay in sending you the link to claim the R500.
Julian from our promotion team contacted and assisted you. We endeavour finaiising payment for you as soon as possible.
Regards
The OUTsurance Team
