1 reviews | Active since Feb 2019
Fails information - ******** !!!! Do not waste your money!!!!!
Pathetic is still a nice word for this company! They are FAT ******* and tell you all you want to hear when you take out your policy then goes and stuff you over and come with stories when you start asking questions about your policy. I then canceled the policy on the 27/04/2021. On the 30/04/2021 they debt my account after I phoned on the 28th of April to confirm that they will not debt my account. The reassured me all is good and that no money will be deducted! Today they come with other stories and say o sorry we will give some of the money we took back but not all as you still need to pay for 2 more days till the end of the month??? we pay upfront so what do I owe????
The accounts department has no clue what the hell they doing and the client service team gives FAILS information to make sure they sell the policy.
They cover half of your stuff for the same price that Miway covered everything.
They dont keep to their word and lie. As long as they can get your bank details to take money they are happy. That's all they care about!
You will never EVER see me or my family again.
Take your FAILS promises and stick them !
Not only is it disappointing to see you are no longer a client of ours, but we sincerely apologise for capturing the incorrect cancellation date!
This resulted in the premium collection after the cancellation was done.
Our client care manager contacted you, but you did not want to discuss the matter further. We confirm the refund has been processed for you.
Regards
OUTsurance
Not only is it disappointing to see you are no longer a client of ours, but we sincerely apologise for capturing the incorrect cancellation date!
This resulted in the premium collection after the cancellation was done.
Our client care manager contacted you, but you did not want to discuss the matter further. We confirm the refund has been processed for you.
Regards
OUTsurance
