IB
Ismail B

1 reviews | Active since Aug 2017

21 Aug 2017, 21:47

fail to pay my claim

A motor client of outsurance caused great damage to my business facility on 1 January 2017. This resulted in my business suffering major loss and debts due to damages caused to my premises, stock and time. 8 months later and I have yet to be paid for the damages caused.

0
Replies (1)
OUTsurance
OUTsurance's reply28 Aug 2017, 08:01
Official

Hello ismael-bhayat

We are sorry about the financial loss you incurred after liability was refuted.

Our liability claims manager, Nompu contacted you and discussed the detail. She confirmed your 3rd party claim was rejected on the basis of a contract we have to align with the law in terms of the law Liability following the driver and not the vehicle.

Regards

Dinky