F$#%# Outsurance

I'm done with Outsurance. I have been trying to cancel a policy for ages, after wanting to claim. On the claim, they tell me I cancelled my home contents. I asked for the recording of where I did this. Still waiting since November 2023 for that recording. I have contacted them many times requesting the same thing. I finally got the policy cancelled today after insisting on the cancellation without them providing the the recording info requested for. Which seems to be the norm, not listening to their customers,the retention's department just don't listen. Keep pushing to keep you as a customer. I am finally rid of them, or at least I hope so. They will debit my account again tomorrow.