Extremely high new premiums

Good day,

I am not happy with Outsurance, I have been a loyal paying customer and yes I understand why my premiums went up this year due to my claim last year. I moved to JHB in February and I contacted Outsurance but at that time I did not have a proper standard address because I was still looking for accomodation. I received a renewal letter on the 23rd of March stating the below:

Your current premium is R2,867.74. Your new premium will be R3,785.43. This is effective from 25 May 2022 and will be debited from your bank account on this date

I clearly understood from the explanations. I contacted Outsurance to verify my address as per the previous call where I notified you of my change of Province, after the call, I was told of a new renewal letter with an incorrect current premium, I did not understand but I wanted to see if the debit order will reflect the first letter details.

Total monthly premium payable (incl VAT) Current R3,179.36 New R4,196.73

How is it that the current is even different from the previously quoted and how can my premium increase by almost half of what I was paying?. I really think you should reconsider reviewing this because I feel it is unfair and not consistent. I cannot and I am unable to pay so much within a space of 12 months with you, I will have to consider changing to another company.