Extremely Disappointed with Outsurance

I have been Outsurance client for a number of year; during these years i have also added 2 more vehicles in the cover. So they have covered me for 3 cars.

Since Feb 2020, i have been working from home; my movements are limited to shops and school which is both within 5 km. I alternate cars so they dont sit idle.

I have seen adverts from Insurance Companies about decreasing premiums because of this huge factor i.e. working from home. I have always known Outsurance to be the most caring and logical company but right now im disappointed. They have not taken these issues into consideration, relook at their premiums since travelling is always factored in instead they are increasing premiums while other insurances are decreasing.

We are already going through tough times and the best this company can do for their loyal clients is to be considerate.