Extremelly frustrated and angry

<p>My recent experience with outsurance negates all the previous good experience.</p> <p>I recently had an accident, which was my fault and I bumped into a student, whose car was uninsured. </p> <p> I have now been told that the claim from the 3rd party is not being handled as an insurance issue but a legal issue. I am being told by the lawyers, arguing with case history, why they do not want to pay out anything to the 3rd party claimant . This when they agree fully that I have comprehensive insurance that includes 3rd party insurance. </p> <p>I am highly frustrated after 2 conversations and an email with these lawyers. Any help and advice on how to resolve this so that the person who I bumped into, who was not at all responsible for the accident, can get pay out to repair their car...</p>